Privacy Policy
General Policy
Standard Reservations:
- Free Cancellation: Guests can cancel their reservation free of charge up to 48 hours before the scheduled check-in date.
- Late Cancellation Fee: Cancellations made less than 48 hours before the scheduled check-in date will incur a fee equivalent to the first night's stay.
- No-Show Fee: If the guest does not arrive and does not cancel the reservation, a no-show fee equivalent to the first night's stay will be charged.
Non-Refundable Reservations:
- Non-refundable reservations cannot be canceled or modified without incurring a charge for the full amount of the stay.
Group Reservations (5 or more rooms):
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Free Cancellation: Group reservations can be canceled free of charge up to 14 days before the scheduled check-in date.
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Late Cancellation Fee: Cancellations made less than 14 days before the scheduled check-in date will incur a fee equivalent to 50% of the total reservation cost.
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No-Show Fee: If the group does not arrive and does not cancel the reservation, a no-show fee equivalent to 50% of the total reservation cost will be charged.
Special Policies
Peak Season/Holiday Reservations:
- Free Cancellation: Reservations during peak season or holidays can be canceled free of charge up to 7 days before the scheduled check-in date.
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Late Cancellation Fee: Cancellations made less than 7 days before the scheduled check-in date will incur a fee equivalent to the first two nights' stay.
- No-Show Fee: If the guest does not arrive and does not cancel the reservation, a no-show fee equivalent to the first two nights' stay will be charged.
Promotional Rates:
- Reservations made under promotional rates may have different cancellation terms, which will be communicated at the time of booking.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Thank you for choosing Iroomz. We value your privacy and are committed to protecting your personal information.